Question 1

Do you sell physical books?

Accepted Answer

Our products are digital-only, which means you get instant access right after purchase. If you’d like a print copy, those are available through Amazon. Click the link for paperback and you’ll be able to purchase through Amazon’s website.

Question 2

How do I get my book once it's purchased?

Accepted Answer

As soon as your purchase is complete, you’ll receive a download link via email. No shipping delays, no waiting: your book is ready when you are.

Question 3

What is the refund policy?

Accepted Answer

Because digital downloads can’t be “returned,” all sales are final. The exception: if your file is damaged, corrupt, or won’t open properly, please contact us and we’ll make it right with a replacement or refund.

Question 4

My file isn't opening. What should I do?

Accepted Answer

First, double-check that you’re using the correct app or program to open it. If the issue continues, reach out to us and we’ll help troubleshoot or provide an alternative copy.

Question 5

Why do you link to Amazon?

Accepted Answer

Some books are available in print through Amazon. In addition, certain links on our site are affiliate links. If you purchase through them, we may earn a small commission, at no extra cost to you. It helps support our work so we can keep creating in the future.

Question 6

Can I share my download with friends?

Accepted Answer

Downloads are for personal use only. If someone else would like a copy, please encourage them to purchase their own. It supports independent publishing and ensures we can keep making new titles.

Question 7

Can I request custom products?

Accepted Answer

We welcome ideas and suggestions. While we can’t accommodate every request, we do love hearing from our readers and often draw inspiration from your feedback.

The Cat's Quill

FAQs